11 artículos
Troubleshooting & FAQ
Syncing, refreshing, and the most common questions.
Artículos en esta colección
- Why can't I see the changes I made on Etsy?This is almost always a sync timing thing. Listadum syncs with Etsy on a regular schedule, so a change you just made on Etsy may not have been pulled in yet.
- Why are there errors in my browser's console?If you've opened your browser's developer console and noticed some warnings or errors, that's usually nothing to worry about. Most are harmless: third-party scripts,...
- Does Listadum support Etsy's domestic or regional pricing?Listadum works with your global price, not Etsy's domestic or regional (location-based) pricing. It's important to know this before you edit, because of how Etsy handles...
- Does Listadum work if my shop isn't in English? (no auto-translation)Yes. Listadum works on whatever your listings actually say. If your titles, descriptions, and tags are written in German (or French, Spanish, or anything else), that's...
- Why doesn't Listadum's data exactly match what I see on Etsy?Small differences between Listadum's numbers and Etsy's are normal, and they come down to two things: when we pull the data, and how views are counted.
- How often are my listings synchronized?When you first connect, Listadum imports everything: listings, sales, and shop data. That first import can take anywhere from a few seconds to about 30 minutes depending...
- How do I refresh my listings?If you've changed something on Etsy and want Listadum to pick it up immediately, you can trigger a manual refresh instead of waiting for the next daily sync. There are...
- Can I disconnect Listadum from my shop?Yes, any time. Etsy's authentication lets you revoke the permissions you granted to any app, including Listadum. You do it from etsy.com/your/apps on Etsy's website.
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- "Oh dear, you cannot sell this item on Etsy."